Cooler Trailers - SHADY SHYSTER

1.8
Details
Customer service
Diversity of Products or Services
Location
Price Affordability
Product or Service Quality
Staff
Value for money
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Website

I purchased a 2016 16' cooler trailer from these people. We drove from AR to FL to pick it up. It wasnt even working properly at pick up. We asked Tom about the inside freezing up when we were picking it up, he said it was just because the door was left open. NOT. come to find out they hadnt even properly charged it, it was low on freon. Anyhow, so, we head to CA to sell produce, STILL not working right... after 2 technicians, they decide to swap unit. free of charge, of course, but at an extreme inconvenience, as we work every day. Long story short, it works after the swap for 1 year. Then the next year, end of season (only use it 4 months out of year), it is leaking freon like a sieve..... about $800 later, and it is STILL not fixed, to many holes in copper to find and fix..... NOT designed for HEAVY travel on rougher roads, no matter WHAT they say......

As of now, I contacted Tom at Cooler trailers back in January, asking for a contact in my area to work on cooler unit. NEVER called me back, and would NOT answer my calls after. We finally have taken out unit, and replaced it with a coolbot and A/C... go to storeitcold.com and they show you HOW to build a cooler trailer...... We have used these cool bots in 2 other refrigerated/insulated boxes and they work BETTER than his unit. we have a 25K BTU window air unit on a 22'x8'x8" old tonys pizza truck refrigerated box, and it works amazing!

OVERPRICED, USED car salesman attitude, and *** units! Once he gets your money....... dont expect him to respond back if there are any problems.

pictures show cooler trailer with window a/c and cool bot installed, old unit out, and old unit with many welds on copper tubing.. AGAIN!!! no matter what Tom says, this is NOT designed to travel a lot, it WILL get leaks!!!!!

Product or Service Mentioned: Cooler Trailers Trailer.

Reason of review: Not as described.

Monetary Loss: $21000.

Preferred solution: Let the company propose a solution.

I liked: Idea of a portable cooler trailer.

Company wrote 0 private or public responses to the review from Mar 30.

Cooler Trailers - Terrible

1.8
Details
Customer service
Discounts and Special Offers
Diversity of Products or Services
Insurance Quality
Interest Rate
Location
Product or Service Quality
Staff
Value for money
Warranty
Website

I got two of these trailers, which caused me to lose over $10k worth of product due to faulty refrigeration and shoddy insulation. I returned them within 2 months of purchase (immediately had problems, they were brand new) and he was willing to give me back only 80% of the purchase price.

There are better options from companies that don't cut corners to maximize profits. Avoid Tom McBride.

Product or Service Mentioned: Cooler Trailers Trailer.

Reason of review: Bad quality.

Company wrote 0 public responses to the review from Jun 29, 2017.

Cooler Trailers - CoolerTrailers.com builds crappy trailers

6 comments
Not resolved

Our organization bought a 6x10 foot cooler trailer from CoolerTrailers.com in Florida. It was overpriced and shoddily constructed. It arrived with CoolerTrailer.com advertisements all over it (we ordered a plain white one), there was a gap in the paneling by the trailer tongue where water could get under the floor boards and into the insulation, and the refrigeration unit didn't work (a hose broke in transit because of faulty design).

The company refunded us $300 to get most of the lettering taken off, but said that the rest was our problem. They wouldn't refund us any more money, and we couldn't afford to return it because we'd had it shipped to California freight.

Now, 2 years later, we've realized that the inside paneling isn't sealed well (so you can't hose it out without water leaking through to the insulation) and some of the screws on the outside that hold the panels on are popping off.

I wouldn't trust this guy at all, don't buy from CoolerTrailers.com!

Company wrote 0 private or public responses to the review from Mar 21, 2012.

Comments

Anonymous
#1029518

Thankyou for the info. We were thinking of buying from them but not now!!

Sorry for your. BADD experience .

Anonymous

So, who does make a good cooler trailer?

Anonymous
to rt #847894

I checked CoolerTrailers.com out when I needed a cooler trailer for my organic tomato farm. I found him expensive and I felt like I was buying a used car.

Everything was an option. I found 3 dealers and 1 manufacturer here in Florida. I went with the small manufacturer. I saved a couple thousand on the trailer and everything is working great.

I bought my trailer in May of 2013 from American Made Products in DeLand Florida.

Small operation, but they took care of me. Good luck.

Anonymous
to rt #999590

I dealt with this guy a couple years ago and it was nothing but a joke. He couldn't explain much about the refrigeration and I felt like I was talking to a used car salesmen.

Not to mention his unprofessional video advertisements. I ended up ordering one from R&D Refrigerated Trailers and it has been great so far.

No issues. They were extremely knowledgeable and professional.

Anonymous
#829953

bought one three years ago and problems ever since yes they are junk. frame broke in front by the tounge

Anonymous
#795976

Happy I found this web site before I spent my money. He sounds like a hustler on the phone.

Thanks

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